The staff (and I will call them PEOPLE because they are far more than just staff) at this hotel are extremely kind and very often proactively help you. For example, my wife couldn’t finish her breakfast one morning and they immediately noticed this. The lead waiter immediately asked us about the reasons, whether we were not satisfied with anything. The reason she couldn’t finish it was a change in her appetite due to a very mild form of Bali belly. The waiter immediately went along to offer to make a special ginger and herbs tea for my wife and she gave us the best ginger tea we had ever had. Attention to detail and attention to the needs of guests is at the highest levels at this hotel. Great location, great villas, absolutely recommended
Gábor
May 2024
We thoroughly enjoyed our generously proportioned one-bedroom villa with private pool and jacuzzi bath. We stayed in villa 8 which happened to form part of the monkey highway resulting in daily visits. Constantly entertaining, and fearless but not fearsome, they positively enhanced our experience. The restaurant staff accommodated our dietary needs without hesitation or question, when ordering room service or in person at the restaurant, and all the staff from housekeeping to spa were friendly, welcoming, and humblingly enjoyable to be around. They greeted us politely and respectfully, and could not have offered more to ensure we enjoyed our stay. The gym facilities are clean and adequately equipped for maintenance workouts - who does more than that on holiday, anyway?! The large main pool was a great addition, serviced each day and with foliage regularly removed and the boardwalks swept. Attention to detail matters here. Although situated just off one of the main roads in Ubud, barely any sound transmits into the resort. The couples massage was just perfect! We would happily return.
Ovie
May 2023
First of all the bed was super, super, comfortable. The room was great, very clean, nice size and set up with a balcony. The bathroom was huge, beautiful and luxurious. The property was clean, breakfast was included and was a la carte but with many choices. The staff at the restaurant were very polite and friendly.
Tracy-ann
August 2023
Our experience at Royal Kamuela was absolutely wonderful. The rooms are stunning, impeccably clean, and serviced twice daily—every morning and evening. The room service is exceptional, reflecting the hotel’s commitment to guest comfort. The food at the hotel restaurant was a highlight of our stay. The breakfasts are varied and include options such as granola, traditional dishes, pancakes, and crepes, all of which are incredibly delicious, my favourite was the Nasi Goreng . We loved the restaurant so much that we didn’t feel the need to explore other dining options outside the hotel. Another standout feature is the on-site spa, which offers massages and various treatments. It’s a haven of relaxation, and the service provided is excellent. We were fortunate to attend the hotel’s special Christmas dinner, and every dish served was truly five-star—an unforgettable culinary experience. The staff were exceptionally friendly and accommodating throughout our stay, which made the experience even more enjoyable. Without a doubt, we would love to return to Royal Kamuela. Our stay was nothing short of amazing, and we highly recommend this hotel to anyone seeking a luxurious and relaxing getaway.
Pinzón
December 2024
The service was first class and the staff couldn't be more helpful. The room was extremely clean. Breakfast was excellent. The monkeys were fun! The location is brilliant - right in the heart of Ubud, but very secluded.
Sally
January 2025
The room was amazing with an incredible bathroom Great location and very friendly staff. The whole vibe of the hotel is great
Tiago
August 2024
A very beautiful property. We stayed here for 4 nights. We had wanted to explore the temples and monkey forest and the hotel location was perfect. Our room was overlooking the pool. It was so spacious and very comfortable. The restaurant and staff were always welcoming. The food was very good. I always looked forward to having breakfast and dinner. We had a couples massage and facial at the spa which was so relaxing just what we needed.
Roberta
January 2025
- the bed and the pillows were super comfortable - the villa we stayed at and the hotel in general was very clean - staff were friendly, welcoming and very professional - the hotel and its staff were very organised and proactive - food was made quickly and we didn’t have to wait for long - the massages were great and the staff very professional.
Greg
December 2024
Location near the Monkey Forest! Breakfast was superb, the staff was nice, helpful and attentive. Cleaning of the villa was organised twice a day. The villa was spacious, modern and clean and the pool was another level - we could actually swimm in the pool. The restaurant within the hotel was also superb. Also, every afternoon few monkeys pay visit to and around villa, so just keep in mind not to have food outside because monkeys will take it. Definitely would come back! Highly recommended!
Renato
September 2024
This venue has definitely upgraded the concept of hospitality. Not only is the location in Ubud perfect (walking distance to many points of interest in the center), not only is the venue itself beautiful, peaceful and comfortable but the staff is one of the best I have ever came in contact with. Their attention to details and to your wellness is unmatched. The rooms are spacious, the bathroom with a large bathtub and shower is the perfect place to chill and get ready. Breakfast is delicious. We had the opportunity to book a private tour to a purification ceremony spring source spot. Thank you so much, we felt like true princesses and will definitely be back! Congrats to the team which makes this beautiful and luxurious hotel a perfect experience
Astou
January 2025
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